AI Automation for Trade Contractors & Field Services
Capture emergency callbacks, automate quote follow-ups, and collect Google reviews while your engineers and technicians are on-site.
Who It Suits
- Plumbing, Heating & Gas Contractors
- Electrical & Renewables Installation Teams
- Roofing, Construction & Building Contractors
- Commercial Facilities Maintenance Providers
Supported Software & Integrations
Custom webhook listeners and secure API adapters bridge your software without brittle no-code workarounds.
Industry Friction
Operational Bottlenecks We Eliminate
Missed Calls on the Job
When technicians are operating machinery or on roofs, unanswered customer calls immediately turn to the next contractor on Google.
Unchased Estimates and Quotes
Estimates sent via email often sit without follow-up, losing up to 30% of winnable jobs simply due to lack of time.
Uncollected Customer Reviews
Contractors complete excellent work but forget to request Google reviews, leaving their Google Maps profile lagging behind competitors.
Tailored Architecture
Recommended Workflows for Contractors & Trade Services
Voice AI Inbound Receptionist
Answers incoming calls 24/7 with a natural UK accent, captures job address and issue details, and texts the duty manager.
WhatsApp Inbound Qualifier & Booking Agent
Allows customers to submit photos of their boiler/fault on WhatsApp, automatically creating a draft job ticket.
CRM Pipeline Watchdog & Auto-Chaser
Sends courteous 3-day and 7-day quote follow-up text messages with one-tap quote acceptance links.
Google Review Chaser & Reputation Guard
Automatically triggers a review request via SMS 2 hours after a job is marked completed in your field software.
Industry Compliance & Operational Safety
Questions & Scoping
Frequently Asked Questions
Will customers know they are talking to an AI receptionist?
The assistant identifies itself courteously as Data Donkey or your company automated triage assistant, capturing details clearly and professionally.
Can it create jobs directly inside ServiceM8 or Jobber?
Yes. Every call or WhatsApp conversation parses address, job description, and photos directly into a draft job card in your software.
How quickly can this be set up for our team?
A standard voice receptionist and review chaser workflow can typically be configured and tested in staging within 7 days.
Eliminate repetitive administrative drag with a custom, verified AI system.
We map your exact process, agree on integration credentials, and test in staging before touching live operations.